What is Two Factor Authentication for Remote PLC Programming in Process Automation?

Remote PLC programming has become an integral aspect of modern process automation. Engineers connect to industrial facilities from engineering offices, support centers, vendor sites or home offices on a routine basis to diagnose equipment, update PLC programs, perform commissioning tasks and support maintenance teams. This strategy will decrease travel time, reduce production downtime and allow technical specialists to fix problems much faster.

However, the increasing use of remote engineering access has also expanded the cyber attack surface of industrial facilities. Cyber criminals no longer target only business networks. The OT environment has become a lucrative target for industrial enterprises, refineries, power stations, water treatment facilities and chemical plants as disruptions could compromise productivity, safety and business continuity.

An attacker might use a compromised engineering account to alter PLC logic, change process parameters, or disrupt crucial plant operations. This is why secure authentication is no longer just an IT need. It has become a fundamental part of Industrial Cybersecurity.

Two Factor Authentication for remote PLC access adds an extra step of identity verification before engineers may access industrial control networks. It works with secure remote access architecture to assist protect production systems, enable regulatory compliance and conform with modern cybersecurity techniques such IEC 62443.

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Remote PLC programming has many operational advantages, but it also comes with cybersecurity challenges that must be approached cautiously. The impact of unlawful remote engineering access can be felt well beyond the single controller.

Potential risks include:

  • Unauthorized PLC logic changes
  • Forced operation of equipment
  • Unexpected production stoppage
  • Safety accidents to persons and equipment
  • Stealing proprietary control strategies
  • Lost engineering project files
  • Violations of compliance
  • Malware in Industrial Control System networks
  • Ransomware assaults that interrupt production
  • Vendor remote access uncontrolled
  • Insider risks caused by hacked engineering accounts

Remote access security for years relied on nothing but usernames and passwords for engineering workstations. This strategy was originally thought appropriate but no longer suffices against today’s cyber dangers.

Attackers are increasingly stealing engineering credentials using phishing emails, malware, password spraying, credential stuffing and brute-force attacks. Strong passwords are useless if they fall victim to a phishing attempt or are leaked in a data breach.

Passwords also introduce operational concerns when they are exchanged amongst engineers, written down in unsafe documents, re-used across many systems or never changed. In certain industrial plants, vendor accounts remain open long after maintenance works are completed, offering unwarranted possibilities for unauthorised access.

This is why passwords alone are no longer able to provide effective protection for remote engineering access.

Modern Industrial Cybersecurity necessitates an additional verification step to establish the identity of the authorized engineer before granting access to the Operational Technology network. Two Factor Authentication provides this extra level of security by requiring a second independent authentication factor . This makes stolen passwords much less helpful to attackers .

What is Two Factor Authentication for PLC Remote Access?

Two Factor Authentication, generally referred to as 2FA, is a security method that requires the user to verify himself/herself with the help of two different authentication factors before access is provided.

Rather than relying only on a password, the user must successfully complete another verification step.

The authentication factors generally fall into three categories.

This is usually a username and password known only to the authorised engineer.

This may be:

  • Mobile authenticator application
  • Hardware security token
  • One time password generator
  • Company issued authentication device

Some organisations also use biometric verification such as:

  • Fingerprint recognition
  • Facial recognition
  • Iris recognition

Only two of these factors are normally required.

For example, an engineer enters a username and password and then approves a login request using a mobile authentication application. Even if an attacker steals the password, access cannot be completed without possession of the authorised authentication device.

This additional verification dramatically reduces the likelihood of unauthorised remote access and has become one of the most effective protections against credential based cyber attacks.

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One of the biggest misconceptions in industrial automation is that PLCs authenticate Two Factor Authentication directly.

In reality, this rarely happens.

Most PLCs are designed to execute control logic, communicate with field devices, and maintain reliable process operation. Advanced user authentication is normally handled elsewhere within the remote access infrastructure.

Similarly, many SCADA applications depend on external authentication services rather than performing Two Factor Authentication themselves.

The authentication process usually takes place before engineers reach the industrial network.

A typical remote access architecture looks like this:

Engineer computer

↓

VPN server or secure remote access gateway

↓

Authentication server

↓

Operational Technology network

↓

Engineering workstation

↓

PLC programming software

↓

PLC

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After the engineer successfully completes authentication, the engineering workstation communicates with the PLC using the normal industrial communication protocol.

The PLC does not know whether the engineer logged in using a password only or completed Two Factor Authentication. From the controller’s perspective, the authorised engineering software simply establishes a valid communication session.

This layered architecture allows organisations to improve Remote PLC Programming Security without requiring changes to PLC firmware or existing control programs.

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VPN Based Two Factor Authentication for Secure Remote PLC Programming

A Virtual Private Network remains one of the most common methods for providing Secure Remote PLC Access.

When combined with Two Factor Authentication, it creates a secure pathway between the engineer and the industrial network while preventing unauthorised users from reaching Operational Technology assets.

A typical workflow follows these steps.

Step 1

The engineer launches the approved industrial VPN client from the engineering laptop.

Step 2

The engineer enters the specified username.

Step 3

The account password is keyed and checked.

Step 4

The authentication server prompts for a second authentication factor.

This can include:

  • Approve notification on a mobile authenticator application
  • Entering One Time Password
  • With a hardware security key
  • Biometric verification when applicable

Step 5

If verification is successful, an encrypted VPN tunnel is formed.

Step 6

The engineer now has authorised access to the Operational Technology network.

Step 7

PLC programming software is opened and connected to the target controller.

Throughout this entire process, the PLC remains completely unaware that Two Factor Authentication has taken place.

The authentication occurs only at the network access layer before communication with the PLC begins.

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Using VPN with Two Factor Authentication provides several important engineering advantages.

  • Encrypted communication across public networks
  • Controlled access to Operational Technology assets
  • Reduced attack surface
  • Centralised user authentication
  • Detailed audit logging
  • Role based user permissions
  • Secure Remote PLC Access from approved locations only
  • Improved compliance with industrial cybersecurity requirements

For these reasons, VPN for PLC Programming remains one of the most widely adopted security solutions across manufacturing, oil and gas, power generation, water treatment, pharmaceutical, and process industries.

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Secure Remote Access Gateways for PLC and SCADA Systems

Many industrial organisations now prefer secure remote access gateways instead of maintaining permanent VPN connections.

Industrial remote gateways are specifically designed for Operational Technology environments and provide controlled remote engineering access without exposing internal industrial networks directly to external users.

Well known examples include solutions from Ewon, Phoenix Contact, and Secomea. Although each platform differs in implementation, they generally follow similar security principles rather than providing unrestricted network access.

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These gateways often provide:

  • Authentication based on Cloud
  • Two Factor Authentication Support
  • Temporary encrypted communication channels.
  • Limited engineering time for access
  • Permissions based on role
  • Vendor approval process
  • Thorough audit trail logging
  • Recording Session
  • Automatic disconnection when work is finished and authorized

Unlike permanent VPN connections, secure gateways open communications only when maintenance or troubleshooting actions are allowed. This significantly reduces the time during which Operational Technology assets are exposed to external connections.

As a result, many organisations now view secure remote gateways as an important component of Industrial Network Security, particularly when supporting equipment suppliers, system integrators, and remote maintenance teams.

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Many engineering teams use remote desktop applications such as AnyDesk and TeamViewer to perform remote maintenance and troubleshooting. These applications allow engineers to operate an engineering workstation located inside the plant without travelling to the site.

Most modern remote desktop platforms support Two Factor Authentication to strengthen user login security. However, it is important to understand what this authentication actually protects.

Two Factor Authentication provides security for access to the remote computer or engineering workstation, not the PLC itself.

The normal workflow is:

  1. The engineer launches the remote desktop program.
  2. The user name and password are input.
  3. The app requires approval via a mobile authenticator or a one time password.
  4. The engineer is authenticated.
  5. Remote desktop session is connected.
  6. PLC programming software is launched from the engineering workstation.

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Although this approach improves Remote PLC Programming Security, it should not be considered a complete Industrial Cybersecurity solution on its own.

Remote desktop software generally does not provide:

  • Industrial network segmentation
  • Direct PLC authentication
  • Operational Technology specific security controls
  • Secure access approval workflows
  • Comprehensive vendor access management

For maximum protection, remote desktop applications should operate through a secure VPN or an industrial remote access gateway. This layered architecture ensures that multiple security controls must be successfully passed before an engineer reaches the control network.

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Practical Industrial Example of Secure Remote PLC Programming Using Two Factor Authentication

Think of a refinery where an automation engineer gets a request to change certain PLC logic after a field transmitter has been replaced.

The plant maintenance supervisor approves the remote session first and then the engineer starts the session.

The engineer starts the company-authorized VPN client on an approved engineering laptop.

The username and password are put in.

The second authentication factor is a mobile authentication app that requires validation.

If permitted, a secure VPN tunnel is formed between the engineering laptop and the plant network.

The engineer then starts AnyDesk and securely connects to the engineering workstation that resides on the control system network.

The programming software is opened when the required PLC project is verified as available and the required logic alterations are made.

The modified program is tested as part of plant change management procedure prior to downloading to PLC.

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All along the maintenance activity, authentication records, VPN connection history, engineering workstation access logs and user actions are automatically documented.

Once the testing is done, the PLC project is closed, the remote desktop session is closed, the VPN connection is deactivated and the maintenance activity is logged.

We advocate this layered strategy since it does not rely on any one security control. User authentication, encrypted connection, controlled access to workstations, engineering procedures and audit recording all combine to decrease cybersecurity risk while allowing effective remote maintenance.

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BenefitIndustrial Advantage
Prevent unauthorised accessBlocks attackers using stolen passwords
Improve Industrial CybersecurityAdds an additional layer of identity verification
Reduce ransomware riskMakes remote compromise significantly more difficult
Protect productionPrevents unauthorised PLC program changes
Protect personnelReduces the possibility of unsafe equipment operation
Improve complianceSupports company cybersecurity policies and recognised standards
Improve auditabilityRecords user authentication and engineering access activities
Secure vendor accessAllows temporary controlled remote maintenance sessions
Reduce insider riskImproves accountability for engineering activities
Support IEC 62443 practicesContributes to a defence in depth cybersecurity strategy

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Best Practices for Secure Remote PLC Access

Robust security for remote PLC programming is a matter of both technical safeguards and disciplined engineering methods. No single technology can completely safeguard an industrial control system. Instead, organisations should implement multiple security layers that complement one another.

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  • Always enable Two Factor Authentication for remote engineering access.
  • Use a secure VPN before starting any remote desktop session.
  • Never directly expose PLCs or engineering workstations to the Internet.
  • Remote engineering must be done from designated jump servers.
  • Apply the concept of least privilege: users should have only the access they need.
  • Configure role-based access for engineers, operators, contractors and vendors.
  • Regularly review authentication and audit records.
  • Immediately disable any unused or inactive accounts.
  • Rotate passwords based on workplace cybersecurity policies.
  • Get formal approval before letting vendors in.
  • Disconnect VPN and remote sessions right once maintenance is finished.
  • Document protocols for cybersecurity and for the emergency response plan.
  • Periodically evaluate user accounts and access rights.

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These suggestions closely follow the concepts set forth in IEC 62443 for the security of industrial automation and control systems. IEC 62443 advocates a defence in depth approach where many security measures complement each other, instead of relying on one security measure.

Two Factor Authentication is not common in PLCs but it is helpful to put it on VPN servers, secure remote gateways, authentication servers and engineering leap servers to ensure that confirmed users can get to Operational Technology assets.

When combined with industrial firewalls, network segmentation, endpoint protection, centralised identity management, secure engineering procedures and continuous audit logging, Two Factor Authentication becomes an important part of a comprehensive Industrial Cybersecurity programme, rather than a standalone feature.

Remote Engineering Access is further enhanced by periodic checks of engineering accounts, prompt removal of inactive users and prudent management of vendor permissions to lower the probability of cyber issues.

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Common MistakePossible Consequence
Using password only authenticationIncreased risk of stolen credentials being misused
Sharing engineering accountsLoss of accountability and traceability
Leaving VPN connected after workLonger exposure to potential cyber attacks
Maintaining permanent remote accessLarger attack surface for attackers
Using personal laptops for PLC programmingIncreased malware and data leakage risk
Ignoring authentication and audit logsSecurity incidents may remain undetected
Granting vendor access without approvalUncontrolled access to production systems
Using weak or reused passwordsEasier credential compromise
Failing to review user accountsFormer employees or contractors may retain access
Providing no cybersecurity awareness trainingIncreased likelihood of human error and phishing attacks



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Why Two Factor Authentication is the Foundation of Secure Remote PLC Programming

Two Factor Authentication for PLC remote programming is one of the most critical cybersecurity controls in modern process automation. With industrial facilities increasing remote engineering capabilities, passwords alone are no longer enough to protect crucial Operational Technology assets.

It is vital to remember that PLCs themselves often do not perform Two Factor Authentication. Authentication is usually performed at the remote access layer (e.g., secure VPN services, industrial remote access gateways, authentication servers, or protected engineering workstations) before any communication to the PLC is made.

The most effective security for Remote PLC Programming is achieved using a layered security strategy. Secure VPN connections, Two Factor Authentication, industrial remote access gateways, protected engineering workstations, network segmentation, role based permissions, audit logging and disciplined engineering practices all assist to lowering cyber risk.

Organisations can use these best practices to facilitate secure remote maintenance, protect production and workers, increase regulatory compliance and align their cybersecurity programmes with established standards such as IEC 62443. In the linked industrial world of today Two Factor Authentication is not only an added security feature anymore. It is a crucial prerequisite for secure and safe remote engineering access.

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Remote access Two Factor Authentication is required for users to authenticate using a password and a second authentication factor before accessing industrial systems.

It dramatically decreases the possibility of illegal access to PLCs, SCADA systems and engineering workstations.

Use an authenticator app , like Microsoft Authenticator or Google Authenticator . When you set this up, pair it with your account.

Each time you login, the application dynamically produces a one time verification code which is secure.

Most implementations of Remote Desktop Protocol don’t have native Two Factor Authentication.

This is often done using VPN solutions, Remote Desktop Gateway, Azure MFA or third party authentication services.

Before you allow remote engineering access, enable Two Factor Authentication on your VPN, secure remote access gateway or identity management software.

Users enter their login and password, then prove their identity with a second authentication factor.

Yes, there are a number of reliable authenticator apps available for free on both Android and iOS smartphones.

These apps generate safe one time passwords or approval messages for account verification.

Common techniques include mobile authenticator software, SMS codes, hardware security tokens, biometric verification and email-based one-time passwords.

Authenticator apps or hardware tokens are generally used by industrial enterprises because they give higher security.

Common techniques include mobile authenticator software, SMS codes, hardware security tokens, biometric verification and email-based one-time passwords.

Authenticator apps or hardware tokens are generally used by industrial enterprises because they give higher security.

It blocks attackers from accessing engineering systems if login passwords are compromised through phishing or malware.

This extra layer of protection safeguards industrial assets, operational technology networks and essential control systems.

This won’t stop ransomware dead in its tracks. But it will seriously restrict the unlawful remote access that is commonly the source of ransomware infestations.

In conjunction with network segmentation and secure engineering techniques, it greatly increases industrial cybersecurity.

It should be used on VPN servers, secure remote access gateways, jump servers and engineering workstation login systems.

In this way the Operational Technology network is accessed before the PLCs communicate.

Combining VPN with Two Factor Authentication gives a significantly stronger Remote PLC Programming Security solution.

Yes, vendors can connect securely via approved VPNs or industrial remote access gateways with Two Factor Authentication enabled.

Remote maintenance is facilitated by temporary access, audit logs, and approval protocols which help to keep things secure.

Two Factor Authentication increases identity verification and helps to comply with modern industrial cyber security policies.

Two Factor Authentication increases identity verification and helps to comply with modern industrial cyber security policies.

Use two factor authentication, VPN, role based permissions, jump servers, audit logging and regular access reviews.

Avoid exposing PLCs directly to the Internet, and stop remote sessions immediately after maintenance is performed.

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